Elevating Business Performance with IT Outsourcing Services
Redefine your operational efficiency while kick-starting new ventures with our comprehensive IT outsourcing solutions.
PradeepIT is leveraging 34 years of industry experience, encompasses a wide range of services including application development, infrastructure support, software maintenance, and data center management. Our team is primed to assume responsibility for any IT tasks you wish to outsource, or collaborate seamlessly with your existing vendors. Partner with us and experience the PradeepIT advantage.
PradeepIT’s, IT outsourcing services can help you streamline your business operations and reduce costs. With our expertise in the field of information technology, we take over time-consuming tasks such as application development, software support and maintenance, data center management and infrastructure support.
-
Table of Contents
-
What our Customers say
-
About PradeepIT
-
Scope of services
-
Our approach
-
KPIs we use
-
Selected projects
-
Service options
Why Choose PradeepIT?
Why make PradeepIT your go-to for IT solutions?
Staff augmentation
At PradeepIT, we shoulder the responsibility of your specific IT functions, ensuring high quality while mitigating all associated risks.
Self-managed team
Leverage the expertise of a self-managed team, spearheaded by PradeepIT PM or Team Lead, to execute your IT initiatives.
Full Outsourcing
Let us handle your specific IT functions in their entirety, assuring quality while taking full responsibility for any associated risks.
PradeepIT's Unique Strategy for Delivering IT Services
Flexible pricing options
- Fixed Price: Ideal for feasibility studies, proofs of concept (PoC), and small-scale projects.
- Time & Material (capped): Suited for advisory roles, large-scale or adaptable projects.
- Per-Ticket Pricing: Best fit for Level 1 and Level 2 support.
- Fixed Monthly Fee: Optimal for Level 3 support, involving in-code changes.
Ensured IT cost reduction
- Offshore Outsourcing: Utilization of advanced technology for achieving best business value ratio.
- Use of Agile, DevOps, and Shift-Left QA approaches: Promotes test automation and cloud resource consumption optimization.
- Project Management Practices: Enhances team efficiency; routine tasks are assigned to resources with lower rates; underperforming resources are replaced.
Cooperation flexibility
- Diverse Roles: Availability of project managers, developers, DevOps, architects, QA engineers, support specialists, data experts, and more.
- Co-Sourcing: Open to collaborative sourcing with partners.
- No Vendor Lock-In: Assistance provided to transfer knowledge to a new vendor if needed.
- Resource Availability: Ranging from 0.5 Full Time Equivalent (FTE) to 150+ FTE.
- Cooperation Term: Ranging from 1 month to over 10 years.
- Ownership: All software code is owned by your organization.
- 24/7 Service: Coverage across all time zones from North America to Australia and New Zealand.
Ensured IT cost reduction
- Regular Roadmap Revision: Evaluation of stated business needs versus current business needs, and the value provided versus the highest possible value.
- Proactive Approach: Process/solution analysis for suggesting improvements and potential competitive advantages.
- Transparent Communication: Anticipating, openly discussing, and effectively managing potential hurdles in cooperation.
KPIs we use to estimate the work progress and results
KPIS to measure the service quality
Certified SAP Silver Partner
- Acrual vs. budget costs
- Budget needed for completion vs.budget remaining
Team Productivity
- Lead time and cycle time
- Team velocity
- Deployment frequency
- Time spend vs.time planned (for iterations or implementation of particular features)
Customer Involvement
- Time spent by a customer’s employees fulfilling a vendor’s requests
- Time of delays with requirements elicitation sessions on the customer’s side
User Satisfaction
- Lead time and cycle time
- Team velocity
- Deployment frequency
- Time spend vs.time planned (for iterations or implementation of particular features)
Technologies We Work With
Web
BACK END
FRONT END
Mobile
Apace projects and tools
Programming languages
Desktop
Platforms
Relational Databases/ Data Storages
Big Data
Machine Learning
Programing languages
Front end
Libraries
Cloud service
DevOps
CONNECTION
Automation
CI/CD TOOLS
Automation
Monitoring tools
Automation
Test automation tools
Clouds
Frequently Asked Questions
To help you determine the potential for reducing your IT costs, we conduct an in-depth analysis of your current IT situation. This enables us to gauge the potential for improvements. We then contrast the total cost of ownership (TCO) of your in-house IT management versus outsourcing to PradeepIT. Typically, our application of best practices such as Agile, DevOps, and a blend of manual and automated testing, can boost the effectiveness of your existing investments twofold.
PradeepIT is committed to maintaining rigorous data security standards. Our adherence to the strict ISO 27001 data security policies, coupled with our robust in-house safety management systems, ensures the utmost protection of your data. Security monitoring is conducted 24/7 to thwart unsolicited access and mitigate the risk of ransomware threats.
As a reliable technology ally, PradeepIT is open to long-term commitments, providing IT outsourcing services for periods extending up to 10 years. Hence, concerns about abrupt service cessation from our end are unnecessary. Additionally, our contracts consistently incorporate a significant transition period to prevent any service interruptions for our clients.
